Ck-ak-9903 Manual [WORK]
Refunds are created when a transaction is posted where a refund is issued to the taxpayer. If the refund needs to be adjusted for the taxpayer's on-going liabilities/obligations, create a new refund and transfer the appropriate change to the new refund. Retain the original refund for manual processing if the refund is still within the 14 day processing time.
If the EFPPS system does not have this information at the time of the report, the EFPPS system will automatically clear the payment entry for manual entry by the affected person or, if earlier, will notify the RACS payment entry staff for the affected payment record. The payment record will then be sent to the RRACS payment entry staff for the affected payment record. If the erroneous date of deposit does not appear on the transaction transcript, the RACS payment entry staff will move the entry to the end of the transaction file, clear the transaction, and send the transaction to the RRACS system. If the entry is in the wrong part of the transaction file or there is no record of the error in the previous portion of the transaction, the payment entry staff will attempt to reinsert the entry, and if the entry is still in the wrong part of the file the RACS payment entry staff will clear the record and send the transaction to the RRACS system. Thus, in the absence of an entry in the transaction file, the payment will be cleared.
If a manual delete was input on the previous day's file, the EFPPS system will reduce the total amount by the amount of the deleted payment from the previous day's RACS; remove the entry from the transaction file; clear the payment; and remove the entry from the file.